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Are your products fit for purpose?

By   /  September 5, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Are your products fit for purpose?

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Are your products fit for purpose? Ever bought something and then later realised that it doesn’t do the job you asked for it to do? The Consumer Guarantees Act (CGA) protects New Zealanders by ensuring that products and services purchased do the […]

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Scam alert – Warning on fake invoices from Corporate Portal

By   /  August 22, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scam alert – Warning on fake invoices from Corporate Portal

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scam alert – Warning on fake invoices from Corporate Portal Report invoice scams If you think you might have been targeted by invoice scams, report it to Netsafe(external link). Scammers pretending to be from the Companies Office are targeting small businesses with […]

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Latest

25 years of the Banking Ombudsman marks a time to reflect

By   /  August 2, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on 25 years of the Banking Ombudsman marks a time to reflect

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: 25 years of the Banking Ombudsman marks a time to reflect Happy birthday to the New Zealand Banking Ombudsman Scheme that today celebrates 25 years of handling consumer banking disputes. The Scheme’s quarter-century celebration also marks a good time for consumers to […]

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Latest

Services up to scratch? | Consumer Protection

By   /  July 21, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Services up to scratch? | Consumer Protection

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Services up to scratch? | Consumer Protection Did you know that the Consumer Guarantees Act protects you from problems associated with services as well as products? Services are incredibly varied and sometimes quite complex. They may be provided by tradespeople, professionals, online […]

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Latest

Scam alert – Fake jobs on offer in New Zealand

By   /  July 17, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scam alert – Fake jobs on offer in New Zealand

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scam alert – Fake jobs on offer in New Zealand Scammers pretending to be senior executives are targeting victims with offers of fake jobs in their New Zealand companies. The scammer will make contact using email, phone or place a job ad […]

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Power up on your rights with the Consumer Guarantees Act

By   /  June 30, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Power up on your rights with the Consumer Guarantees Act

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Power up on your rights with the Consumer Guarantees Act Acceptable quality is when you buy a product and it does what it is meant to. It can be frustrating when things don’t work properly or do what they are meant to […]

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Latest

Scammers take advantage of WannaCry ransomware attack

By   /  May 17, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scammers take advantage of WannaCry ransomware attack

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scammers take advantage of WannaCry ransomware attack Scammers have been quick to find a way to financially benefit from the recent global ‘WannaCry’ cyber attack that has been targeting older computer operating systems and locking files until a ransom is paid. Cold-callers […]

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Latest

Consumer Rights Day Christchurch | Consumer Protection

By   /  May 15, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Consumer Rights Day Christchurch | Consumer Protection

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Consumer Rights Day Christchurch | Consumer Protection Watch a video from the event (external link) [embedded content] Attendees can build on their existing understanding of consumer rights law, find out where to direct clients for help with complex problems and speak directly […]

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Consumer Rights Day | Consumer Protection

By   /  May 15, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Consumer Rights Day | Consumer Protection

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Consumer Rights Day | Consumer Protection Consumer Rights Day is a regular nationwide roadshow run by the Consumer Protection team and brings together speakers from a broad range of organisations to present to community advisers who regularly deal with clients that have […]

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Latest

National Consumer Survey 2016 | Consumer Protection

By   /  May 8, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on National Consumer Survey 2016 | Consumer Protection

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: National Consumer Survey 2016 | Consumer Protection National Consumer Survey is a survey conducted by the Consumer Protection team, part of the Ministry of Business, Innovation and Employment. In 2016 we surveyed more than 1,200 New Zealanders to gain a better understanding […]

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Latest

‘Missed call’ scam on the rise

By   /  April 5, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on ‘Missed call’ scam on the rise

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: ‘Missed call’ scam on the rise If you’ve received an unexpected call lately from an overseas number that you don’t recognise, you’re not alone. The ‘missed call’ or Wangiri scam – Japanese for ‘one ring and cut’ – has been on the […]

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Latest

Fake emails from “Consumer Affairs”

By   /  March 30, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Fake emails from “Consumer Affairs”

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Fake emails from “Consumer Affairs” We’ve received reports from business owners who have received emails from a sender claiming to be “Consumer Affairs”. Emails come from compt.dept.sr@outlook saying they work on behalf of Consumer Affairs and the company they work for has […]

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Latest

Scam alert – Gmail tech support website not all it appears

By   /  March 14, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scam alert – Gmail tech support website not all it appears

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scam alert – Gmail tech support website not all it appears Some websites are cleverly designed to appear legitimate, but a few easy checks can uncover a different story. Scammers can quickly set up websites that use familiar logos and colours that […]

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Latest

Real-life case studies the focus at Christchurch Consumer Rights Day

By   /  March 6, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Real-life case studies the focus at Christchurch Consumer Rights Day

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Real-life case studies the focus at Christchurch Consumer Rights Day Consumer Rights Day is a regular nationwide roadshow run by the Consumer Protection team and brings together speakers from a broad range of organisations to present to community advisers who regularly deal […]

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Latest

Scam alert – Boost your business email security to stop scammers

By   /  February 22, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scam alert – Boost your business email security to stop scammers

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scam alert – Boost your business email security to stop scammers Consumer Protection and cloud accounting software company Xero are advising New Zealand business owners to review their email account security following a fraudulent invoice scam. Sending invoices via email has quickly […]

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Latest

New campaign will power up your consumer knowledge

By   /  February 17, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on New campaign will power up your consumer knowledge

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: New campaign will power up your consumer knowledge Got a consumer rights issue, and don’t know where to turn? Consumer Man and Purchase Woman to the rescue! Many New Zealand consumers are often unaware of their rights when buying goods and services, […]

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Latest

Scam alert: Police warning on email infringement notices

By   /  February 1, 2017  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scam alert: Police warning on email infringement notices

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scam alert: Police warning on email infringement notices NZ Police are advising the public to carefully review any infringement notices they receive via email, following a recent scam. In the scam people receive an email claiming to be from the Police advising […]

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Latest

Calling all website users | Consumer Protection

By   /  December 21, 2016  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Calling all website users | Consumer Protection

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Calling all website users | Consumer Protection Please take our quick survey and help us to continue to improve our website. In June 2016 we launched a new Consumer Protection website, and six months on we’re keen to find out what you […]

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Latest

12 consumer tips for Christmas

By   /  December 5, 2016  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on 12 consumer tips for Christmas

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: 12 consumer tips for Christmas Know your consumer rights and how to keep safe this Christmas. We have chosen 12 tips to avoid most common consumer issues that come with other festive-season favourite activities. Tis the season to be shopping online. Shopping […]

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Latest

Scam alert: Cold callers claiming to be from a government department

By   /  November 17, 2016  /  24/7 News, Consumer Affairs, Consumer Issues, New Zealand Government  /  Comments Off on Scam alert: Cold callers claiming to be from a government department

MIL OSI – Source: Consumer Affairs – New Zealand Government – Release/Statement Headline: Scam alert: Cold callers claiming to be from a government department Consumer Protection is warning New Zealanders about a scam that has resurfaced in which scammers cold-call and claiming to be from a fictional government department or using the name of a […]

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