Investigations

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Source: Tertiary Education Commission

Last updated 22 June 2021
Last updated 22 June 2021

Investigations are a key part of monitoring the performance and compliance of the tertiary education sector.
Investigations are a key part of monitoring the performance and compliance of the tertiary education sector.

The Tertiary Education Commission (the TEC) has a range of powers, under the Education and Training Act 2020 and funding conditions, to conduct investigations ensuring the Government’s investment in tertiary education is used properly.
We begin an investigation of a tertiary education organisation (TEO)  if we are concerned about practices or behaviours which may put student interests or government funding at risk.
Read our Monitoring Update: February 2018. 
TEO investigation guidelines
Our monitoring system is designed to ensure both the burden on TEOs and the level of TEC effort is proportionate to the level of risk. This means investigations vary in size and complexity depending on our concerns, the size of the TEO, and a range of other factors.
All monitoring activities (including investigations) are undertaken in accordance with our monitoring principles, which are included in the investigation guidelines below. These also include guidance on how we undertake investigations, the processes we follow, and how we deal with information supplied by TEOs under investigation.
The Tertiary Education Commission investigation guidelines – 2020 (PDF, 788 Kb)
Outcomes of investigations
We generally publish investigation outcomes as part of a transparent, consistent approach to monitoring. This helps provide assurance that public funds are being well managed. Publication of investigation findings is also a key way we share learnings from monitoring activities with the sector, and helps other TEOs improve their performance and compliance.
The TEC has the discretion to not publish an investigation report or outcomes. Any such decision is made with reference to the provisions of the Official Information Act. For example, where there are no material findings, or issues identified are only minor, publishing the fact of an investigation may reduce public confidence in a TEO at a level disproportionate to the issues investigated. In such cases, the TEC would seek to share any valuable learnings from the investigation with the sector in another way, including through regular monitoring updates.
When investigation reports or outcomes are finalised and able to be made public, they are published below.

Active Institute
Competenz
Tai Poutini Polytechnic 
BEST Pacific Institute of Education
Reviews
From 2014-2017, the TEC also conducted ‘reviews’ of smaller or less complex issues at TEOs. The TEC has updated its approach, and only conducts audits and investigations of TEOs. Historic reviews are now considered investigations.

Quantum Education Group
EnterpriseMIT
College of Natural Health and Homeopathy 
Reviews
From 2014-2017, the TEC also conducted ‘reviews’ of smaller or less complex issues at TEOs. The TEC has updated its approach, and only conducts audits and investigations of TEOs. Historic reviews are now considered investigations.

Lincoln University’s Telford Division
New Zealand School of Outdoor Studies
Reviews
From 2014-2017, the TEC also conducted ‘reviews’ of smaller or less complex issues at TEOs. The TEC has updated its approach, and only conducts audits and investigations of TEOs. Historic reviews are now considered investigations.

Manaakitanga Aotearoa Charitable Trust
Agribusiness Training Ltd 
Tectra Limited
Taratahi Agricultural Training Centre

Te Whare Wanānga o Awanuiārangi
Western Institute of Technology at Taranaki (WITT)

From 2014-2017, the TEC also conducted ‘reviews’ of smaller or less complex issues at TEOs. The TEC has updated its approach, and only conducts audits and investigations of TEOs. Historic reviews are now considered investigations.
The six reviews below focused on TEOs that offered programmes with similar features to those found in two previous investigations at Te Whare Wānanga o Awanuiārangi and WITT. We undertook the reviews to determine whether the issues found in the two investigations were prevalent across the sector. This was found not to be the case.
*Note: The TEC accepted the findings from an independent report commissioned by Service IQ.

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