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Source: PSA

Care and support workers deliver open letter signed by 9,100 people calling for full and fair pay equity now
Delegates from the three unions representing care and support workers are today – on International Women’s Day – delivering an open letter to the head of Te Whatu Ora demanding urgent action on their pay equity claim.
“There are 65,000 care and support workers in Aotearoa, most of us are women, and we’re getting paid less than we’re worth,” said PSA Delegate and mental health support worker Christie Cox. “This is discrimination based on our gender and we want this wrong righted now.”
“But our pay equity claim has been stalled for six months by baffling delays that mean we’re falling even further behind.”
“More than 9,100 people agree with us which is why they signed the letter we’re delivering to Te Whatu Ora Chief Executive Margie Apa on International Women’s Day. Enough is enough. Our pay equity claim must be settled fairly and fully without further delay,” Cox continued.
Te Whatu Ora is responsible for funding most care and support services.
New Zealand Nurses Organisation Pay Equity Lead Glenda Alexander said most New Zealanders believe in just wages regardless of gender.
“I think we’d all agree that female-dominated professions, where people deliver healthcare to our loved ones in care facilities, in their homes, or at mental health or disability support facilities, deserve to be valued as highly as male-dominated professions with similar skills and demands.”
There are three active pay equity claims for care and support workers covering over 200 employers. The first, filed in July 2022, covers around 30 percent of the workforce at 15 employers and has been languishing since September 2023 in the hands of Te Whatu Ora.
“It’s a bit of a kick in the teeth. Pay equity is about recognition and respect. It should lift us up to where we belong as health professionals in challenging work. Instead it feels like Te Whatu Ora is telling us we’re worth less yet again,” said Cox.
In 2017 when the original historic pay equity settlement was delivered by the National Government, the bottom pay rate for care and support workers was 20 percent higher than minimum wage, and 6.3 percent lower than the living wage. Now, the bottom rate is the minimum wage and 14.5 percent lower than the living wage.
“Our clients are suffering while our industry falls apart. I’ve lost so many colleagues to Australia. Many people in our line of work are not far away from retirement. What’s going to happen to our older people when no one is there to come and help manage their medication? Or spot elder abuse in their homes?” asked Cushla Rahman, E tū Industry Council Member and home support worker.
“It’s time for a simple solution to sort this out. We’re calling on Health Minister Shane Reti to intervene and deliver pay equity for care and support workers now, just as the National Government did in 2017,” Rahman continued.
The three unions are the Public Service Association Te Pūkenga Here Tikanga Mahi, E tū, and the New Zealand Nurses Organisation Tōpūtanga Tapuhi Kaitiaki o Aotearoa.
The letter is also signed by health organisations including Carers New Zealand, the New Zealand Society of Diversional and Recreational Therapists, and Alzheimer’s New Zealand, and civil society groups including Grey Power and the National Council of Women New Zealand.
Further Information:
When care is in the community, whānau stay connected to the people and places we love. All of us want our family members to get the support they need to live independently and well.
People who deliver care and support to our older ones, disabled whānau, and folk recovering from illness or injury are key to the infrastructure of care communities need to look after everyone.
For far too long, their work has been undervalued because funding agencies and governments of all stripes have underpaid for work that has traditionally been done by women.
We urge you to fund the pay equity settlement for all care and support workers as soon as possible.
For over a year we have undergone a rigorous pay equity process. We have systematically proven and measured the undervaluation of care and support workers based on their gender. Thousands of hours and many resources have been devoted to analysis that was signed off at each milestone. Unions and employers are ready to make this happen.
But your agencies that fund care and support work continue to lag behind on providing sufficient funding to deliver pay equity and have interfered in an evidence-based and prescribed process adhered to by employers and unions.
As a result, too many workers are struggling to make rent payments and put food on the table while they’re made to wait. The need for care and support grows as our population ages while services lose staff to better paying professions and strain to recruit new people.
We are calling on you to stop the delays and interference now so the claim can progress. The situation is now urgent and overdue.
You have a huge opportunity to strengthen this cornerstone of our community health system, nourish services that care for families, and transform the lives of 65,000 workers.
Aotearoa celebrated proudly in 2017 when unions won an historic pay increase for care and support workers following landmark legal wins championed by aged care worker Kristine Bartlett. We knew it wasn’t right that care and support workers were struggling to make

MIL OSI