Case note 30904 [2021] NZPrivCmr 9: Dispute with utility company over information requests

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Source: Privacy Commissioner

A woman alleged to have made a threat against a utility companys workers says she made repeated requests for her personal information to the company. The utility company says it responded to her requests the best it could, and it regarded the subsequent repeated requests as frivolous and vexatious. The woman complained to the Privacy Commissioner. The complaint

In her complaint to our Office, she said the company had provided her with some of information she had requested. She made repeated requests as she considered information to be missing from the companys initial response. The company refused these requests and advised her it regarded these repeated requests as frivolous and vexatious under section 29(1)(j) of the Privacy Act 1993 (section 53(h) of the Privacy Act 2020). It said it would not be entering into any further communications with her on this issue.

MIL OSI

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