Source: Radio New Zealand
The Kaiārahi has been out of service because of an intermittent technical fault. Interislander
KiwiRail hopes to have a stricken Interislander ferry back in service by the end of the weekend.
The Kaiārahi has been out of service since an intermittent technical fault recurred on Tuesday night when the vessel was berthed in Picton.
On Thursday, afternoon sailings on the Connemara ferry owned by rival company Bluebridge, were also cancelled but resumed in the early hours of Friday.
Interislander said engineers had identified the cause and a replacement component from overseas was due to arrive on Friday.
It said operating with one vessel was challenging, particularly during a busy period, but the company has managed it before.
KiwiRail spokesperson Taru Sawhney said eight additional sailings of the Kaitaki would be put on, on Sunday and Monday, when the vessel was due for a scheduled layby.
Foot passengers on the cancelled sailings of the Kaiārahi had been accommodated on Kaitaki sailings, mostly on the same day.
Sawhney said around 1300 private vehicles were affected by the Kaiārahi outage and those customers were being offered a full refund, the opportunity to rebook at no additional cost and compensation for reasonable costs incurred as a direct result of the outage.
While Kaiārahi was out of service, Interislander was prioritising urgent freight that could not travel across the Cook Strait any other way.
“We have offered passengers booked on Kaitaki an incentive to rebook at a later date, to create more space for that freight. Some passengers have taken this offer up.
“We are actively monitoring capacity and working with all of our customers to move as many passengers and as much freight as we can as quickly as possible.
“Once again, we assure everyone we are doing all we can to minimise the disruption as much as possible and thank all our customers and passengers for their patience.”
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– Published by EveningReport.nz and AsiaPacificReport.nz, see: MIL OSI in partnership with Radio New Zealand
