Source: eG Innovations
Auckland, New Zealand – 19th Feb, 2026
eG Innovations, a global provider of digital experience monitoring and full-stack observability solutions, today announced the launch of its operations in New Zealand and the appointment of Joanne Bowey as Country Manager, reinforcing the company’s commitment to supporting New Zealand enterprises with reliable, high-performance digital services.
With a surge in hybrid work initiatives, cloud adoption, and digital service delivery, IT operations teams in New Zealand face growing complexity, tool sprawl, and rising operational costs. eG Innovations’ local presence aims to help enterprises simplify monitoring, improve service availability, and resolve performance issues faster across increasingly complex IT environments.
With over 20 years of experience working with cloud technology providers across the ANZ region, Joanne Bowey will focus on building strong relationships with local customers, partners, and managed service providers.
“New Zealand is a strategic market for eG Innovations as organisations place greater emphasis on digital experience, operational efficiency, and service reliability,” said Srinivas Ramanathan, CEO of eG Innovations. “Joanne’s deep understanding of the local market and customer challenges will be instrumental in helping New Zealand enterprises achieve better outcomes from their IT investments.”
“New Zealand organisations are looking for monitoring solutions that reduce complexity rather than add to it,” said Joanne Bowey, Country Manager, New Zealand, eG Innovations. “My focus is on helping local enterprises and service providers gain clear visibility across their digital environments, cut through tool sprawl, and deliver consistent, high-quality digital experiences for employees and customers.”
This launch aligns with New Zealand organisations’ focus on service availability, hybrid work enablement, faster incident resolution, and IT cost control. eG Innovations supports these goals with unified visibility across IT stacks, enabling IT teams to identify and resolve issues before they impact users.
As part of its New Zealand strategy, eG Innovations will focus on:
- Building a strong local partner ecosystem
- Supporting enterprise and government digital initiatives
- Enabling managed service providers with advanced monitoring capabilities
- Delivering localised customer success and support services
eG Innovations will also participate in the CIO Leaders Summit NZ, taking place at the Viaduct Events Centre in Tāmaki Makaurau / Auckland on 23-24 March 2026, where the company will engage with senior IT leaders on the challenges of managing digital experience at scale.
About eG Innovations
eG Innovations is a global leader in digital experience monitoring and full-stack observability. Its flagship product, eG Enterprise, helps organisations ensure high performance and availability across complex hybrid IT environments by providing deep visibility, intelligent diagnostics, and proactive issue resolution. eG Innovations supports customers worldwide across industries including finance, healthcare, government, retail, and manufacturing.
For more information, visit https://www.eginnovations.com.
