Source: ASB
With severe weather affecting regions across North Island, ASB is offering support options for customers who are impacted by the weather and worried about finances.
Targeted support for personal, farming and business customers affected by the extreme weather will be offered on a case-by-case basis, with options including:
- Deferring loan repayments for up to three months or interest only for three months.
- Immediate consideration of requests for emergency credit card limit increases.
- Tailored solutions for eligible ASB business and rural customers including access to working capital of up to $100,000.
ASB Executive General Manager for Personal Banking Adam Boyd says ASB wants to hear from any affected customers needing financial assistance or extra support.
“We recognise this will be a challenging time for some communities. Any personal, business or farming customers who are worried about their finances following the severe weather are encouraged to get in touch. Our teams have practical options available and are here to help.”
ASB’s branches in Masterton and North City are closed today. Lambton Quay is open with reduced staff. All other ASB branches remain open, and customers are advised to check ASB’s branch locator tool for their nearest branch and opening hours.
To discuss support options, personal customers should call ASB’s contact centre on 0800 803 804. Alternatively, customers can email hardship@asb.co.nz. Affected ASB business and rural customers should speak to their relationship manager or call 0800 272 287.
Further detail on ASB’s extreme weather support is available here: https://www.asb.co.nz/page/extreme-weather-support.html
More information and full terms, fees and charges can be found on ASB’s website.
