New research shows high prevalence of workplace bullying and harassment

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Source: Human Rights Commission

New research has revealed that Māori, Pacific, Asian, as well as disabled and bisexual workers, are disproportionately affected by bullying and harassment in the workplace. 

Conducted by Kantar Public, a national survey of Aotearoa New Zealand’s workplace was undertaken to understand the prevalence of sexual harassment, racial harassment and bullying across our workplaces. 

The survey found 30 percent of workers experienced sexual harassment in the last 5 years, 39 percent experienced racial harassment in the last 5 years and 20 percent experienced bullying behaviour frequently in the last 12 months alone. 

Itis unacceptable that abuse is occurring and is so widespread in our workplaces. We are essentially failing our people,” said Equal Employment Opportunities Commissioner, Saunoamaali’i Karanina Sumeo. 

When broken down further, the data revealed that young females, bisexual, and disabled workers were especially likely to have experienced sexual harassment. Racial harassment was most prevalent among minority ethnicities, disabled workers, and migrant workers. 

Workers who reported the highest rates of bullying included younger workers, disabled, bisexual, and Pacific workers. 

As a result of these experiences, 86 percent of workers who were harassed or bullied said they were negatively impacted, while29 percent said their experiences had a large or extremely negative impact. 

Workers said their experiences of bullying and harassment left them feeling disrespected, uncomfortable, angry, frustrated, and anxious. Some workers were so distressed that they reported considering or attempting suicide 

These stories are heartbreaking. Workers shouldn’t have to fear for their mental, physical, and emotional wellbeing while out earning a living for themselves, their households and contributing to our national prosperity.  

“Dignity and basic rights to a safe work environment, free of discrimination and violence, must be protected, respected, and remedied. Employers must ensure that staff do not abuse power and influence over other colleagues, added Sumeo. 

The research also found that formal pathways for addressing harassment and bullying were both uncommon and, when accessed, often ineffective. Only 24 percent of workers raised a formal complaint, but almost a third of workers chose not to tell anyone about it. 

Often, workers do not feel empowered to come forward with bullying or harassment complaints for a range of reasons, including feelings of shame, denial, fear of consequences, hopelessness, helplessness, and fear of facing scrutiny and blame,” explained Sumeo. 

“Employers are responsible for creating a safe environment, implementing robust processes and providing adequate support to ensure workers are able to speak openly about their experiences without fear for their livelihoods or fear of retaliation. 

Many workers said they wanted better support, preferably from someone independent looking into workplace culture and policies.  

The study suggests that formal pathways for prevention and responding to harmful workplace behaviours are insufficient. Victims do not want to go through an adversarial system and the burden rests on them to be the confronter. Workers simply aren’t getting the support that they need,” Sumeo said. 

I call on the government, business, and unions to collaborate nowto urgently and critically review our Accident Compensation and Health and Safety at Work laws, to better support those who have suffered and continue to suffer harm from these acts of violence. We also need to make clear the duties and responsibilities of employers to prevent revictimization from abusers. 

Working Kiwis have a right to safe, healthy work environments, and deserve better protection than what is afforded to them now.” 

Background

A nationwide survey was conducted from 19th May to 29th June this year and collected the views of over 2,500 workers across Aotearoa New Zealand. It provides a representative picture of the population, along with a booster sample of hospitality workers aged under 30.

 

For the first time, research has looked at the prevalence and impact of acts of violence using behavioural definitions from the perspectives of gender, ethnicity, disability, age, sexual identity, industry, and period of settlement in the country. 

It is also the first research that measures how many victims are able to access existing pathways for support. The data shows that very few people escalate the matter, and of those that do, the majority are not satisfied with the pathway for redress. 

The full report will be available on Friday 2nd September. Please check back here to access it or email us at [email protected] for a copy.

Key figures at a glance 

  • Nearly one in three (30%) workers have personally experienced sexual harassment in the last 5 years. 
  • Young women (54%), bisexual workers (67%), and disabled workers (58%)are especially likely to have experienced sexual harassment. 
  • Sexual harassment is more common in healthcare and social assistance (41%) and hospitality sectors (43% for hospitality workers aged under 30 years). 
  • In the last 5 years, nearly four in ten (39%) workers have experienced some form of racial harassment. 
  • Over half of Māori (52%), Pacific (62%), Asian (62%), disabled (61%), and recent migrant (61%) workers have been racially harassed. 
  • Two in five workers believe they have been subject to workplace bullying in their lifetime. 
  • Younger workers are more susceptible to bullying. Bullying is also especially high among disabled (52%), bisexual (39%), and Pacific (26%) workers. 
  • 86% of workers who have been harassed or bullied have been negatively impacted by the experience. 29% reported the experience had a large or extremely negative impact. 
  • The most commonly reported impacts of workplace bullying, and harassment were mental or physical health impacts (64% reported this), with feelings of anxiety (47%), depression (35%), and trouble with sleeping or eating (26%) being commonly reported.  
  • Perpetrators are often in positions of power, with 83% of workers experiencing workplace bullying or harassment reporting that the perpetrator was a manager/supervisor/ partner/director (53%) or more senior co-worker (30%) 
  • While male perpetrators are more common (72%), women also carry out acts of harassment and bullying (for 52% of impacted workers, a female perpetrator was involved). 
  • Only 24% of workers who reported experiencing workplace bullying or harassment raised a formal complaint.  43% were dissatisfied with the outcome of the complaint. 
  • The top reasons provided for not making a complaint or seeking support were feeling that it wouldn’t make a difference (34%), concerns about the impact that reporting the issue would have on their job/career (29%) or that reporting the issue would make the situation worse (29%) 
  • Two in five workers (42%) impacted by harassment/bullying felt they needed more support than what they received at the time.   
  • The most common forms of support/services that would have been useful to workers at the time are an independent review of workplace cultures/policies (31%), workplace anti-bullying and -harassment training (29%), and support to make an internal complaint (20%).  

MIL OSI

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