ERGANZ welcomes the launch of Billy, the Electricity Authority’s new free power bill comparison tool, saying the service promises to make it easier for New Zealanders to compare power plans and switch providers. (See; billy.govt.nz )
ERGANZ Chief Executive Bridget Abernethy says the launch is good news for households and a positive step in an open, competitive electricity market.
“Everything that gives New Zealanders more options when it comes to their power is a step in the right direction.”
Abernethy says ERGANZ members support improvements that make the market easier to navigate and more responsive to customers. Billy does not receive commissions or promote any particular power company.
“Our members are committed to a market where customers can see what is on offer, compare with confidence, and switch easily when a better option is available. It keeps retailers on their toes, encourages sharper offers, better service, and gives customers more agency.”
Abernethy says Billy has the potential to help more households shop around, test whether they are on the right plan, and engage with new pricing options, including plans that reward people for shifting some of their power use to different times of the day.
