Source: Maritime New Zealand
For the first time since they were introduced in 2014, Maritime Transport Operator Certificates (MTOC) have started to expire – they have a 10-year life.
Thank you very much to all the people and organisations we consulted, who helped develop the renewal process and gave feedback as renewals started.
Your willingness to engage and share your knowledge and experiences was invaluable. You helped us build and adapt the system so it’s straightforward and works faster.
Of course, not all applications are the same. Some are more complicated than others, and these complicated applications can take longer to process. However, the changes we’ve made to how we do our work, and you sending us all the information we need early and paying promptly, mean the overall processing times are much faster.
Help your own application – don’t delay
Six months before your MTOC expires, we’ll send you everything you need to renew it – to avoid delays, please then apply as soon as you can. Don’t wait.
It’s important to apply before your MTOC expires because we can’t renew an expired MTOC. Applying for a new one is a much longer process which includes a site visit. You would also be unable to operate until we issue a new MTOC. We don’t want that to happen.
If you haven’t applied within three months of our email, we’ll send you a reminder but it’s best to not wait.
We can help you
We want to help your application go smoothly. If you have any questions, need assistance or think you might have missed your six-month email, please:
- talk to your maritime officer
- email [email protected]
- call (toll-free) 0508 22 55 22 (press 1 from the menu)
- see this webpage for updated information to help your renewal.
