Source: Media Outreach
With over half (59%) of Singaporean consumers expressing a need or potential need for additional resources and support for mental wellness[1], AIA Singapore aims to bridge this gap with their upcoming policy enhancements.
Designed to address the evolving needs of employees today, these improvements are poised to benefit approximately one-third of Singapore’s workforce, demonstrating AIA Singapore’s commitment to providing comprehensive employee benefits solutions.
Businesses also face considerable repercussions from poor employee mental health, with productivity losses reaching up to 40% among those struggling with mental health issues[3]. As the leading provider of employee benefits, AIA Singapore’s corporate insurance policy enhancements are set to make a substantial positive difference for more than 1.3 million employees they insure[4].
“Today, achieving holistic wellness means going beyond physical fitness and taking care of both physical and mental wellbeing. With full-time employees in Singapore averaging over 40 hours per week at work[5], employers hold a crucial responsibility in supporting their employees’ mental health. Recognising this, AIA Singapore is dedicated to partnering businesses by offering comprehensive and flexible benefits that prioritise their employees’ well-being,” said Kenneth Tan, Chief Corporate Solutions Officer at AIA Singapore.
More inclusive and accessible health benefits for employees and their loved ones
In 2025, corporate employees insured by AIA Singapore will receive enhanced support for their mental wellness under the Group Hospital & Surgical Insurance (GHS). Setting a new standard for employee mental health coverage, AIA Singapore will be the first in market to expand inpatient plans to automatically include inpatient mental care. This ensures that the actual costs of inpatient mental health treatments will be fully covered, up to the plan’s maximum limit.
This enhancement makes quality mental health care more accessible and convenient, empowering individuals to seek timely support for their mental wellness. Additionally, by treating mental health with the same importance as any other health condition, AIA Singapore aims to reduce the stigma surrounding mental health — which 6 in 10 (58%) of of Singapore consumers feel that there is stigma towards mental health[6].
- Treatment for in-patient mental care on ‘as charged’ basis;
- Increasing age limit for senior workers;
- Introducing mobile inpatient care at home as an alternative inpatient care delivery model;
- Enhance Accident & Emergency outpatient coverage to Singapore Government Hospitals on ‘as charged’ basis;
- Expanding paediatric care direct access, without referral letters from age 7 to 12.
This simplifies the usually complex and taxing process of obtaining necessary legal documents, such as a Lasting Power of Attorney (LPA) and Advance Medical Directive (AMD), providing a guided step-by-step approach. This complimentary service makes planning for future care more accessible, empowering employees to take proactive steps to alleviate future burdens on themselves and their families.
Continuing to pave the way in championing holistic wellness and mental health support
As a champion partner of the WorkWell Leaders Programme[11], AIA Singapore stands at the forefront of an action-oriented network of leaders dedicated to prioritising workplace mental health and well-being as a strategic priority and a key item on the board agenda, beyond merely being a human resource responsibility. AIA Singapore is continuously innovating new and inclusive solutions to ensure that the policies enacted provide comprehensive support for mental health, encompassing both outpatient and inpatient programs.
“As the evolving needs of Singapore’s workforce and enterprises continue to surface, AIA Singapore is steadfast in transcending traditional insurance offerings by delivering accessible and holistic support aimed at safeguarding physical, social, mental and financial well-being. These forthcoming corporate insurance policy enhancements underscore AIA Singapore’s unwavering commitment to crafting flexible, insight-driven solutions that partners employees on their journey to live Healthier, Longer, Better Lives,” added Mr. Tan.
For more information on the corporate insurance policy enhancements, please reach out to your respective sales intermediaries or AIA representative.
[1] AIA Live Better Study 2024 was independently conducted by research company NielsenIQ (NIQ) with 500 Singapore consumers each quarter (latest survey period was from 22 May to 6 June 2024), from aged 18 to 55+, commissioned by AIA Singapore.
[2] #BetterTogether: An Initiative To Raise Awareness And Drive Collective Action For Mental Health In Singapore (April 30, 2022). PAP Singapore. Available at: https://www.pap.org.sg/news/bettertogether-an-initiative-to-raise-awareness-and-drive-collective-action-for-mental-health-in-singapore/
[3] Duke-NUS, IMH: Cost of anxiety and depression in Singapore runs into the billions. Duke NUS. Available at: https://www.duke-nus.edu.sg/newshub/media-releases/cost-of-anxiety-and-depression-in-sg-runs-into-the-billions
[4] AIA Corporate Solutions. AIA Singapore. Available at: https://www.aia.com.sg/en/our-products/employee-benefits
[5] Summary Table: Hours Worked. Ministry of Manpower. Available at: https://stats.mom.gov.sg/Pages/Hours-Worked-Summary-Table.aspx
[6] AIA Live Better Study 2024 was independently conducted by research company NielsenIQ (NIQ) with 500 Singapore consumers each quarter (latest survey period was from 22 May to 6 June 2024), from aged 18 to 55+, commissioned by AIA Singapore.
[7] Plan Well is one of the four pillars of WorkWell with AIA, alongside Think Well, Feel Well, and Live Well. More information about WorkWell may be found at: https://www.aia.com.sg/en/our-products/employee-benefits/workwell
[8] More information on AIA Beyond Critical Care plan may be found at: https://www.aia.com.sg/en/our-products/health/critical-illness/aia-beyond-critical-care
[9] Mental health a national priority, says DPM Wong; 28,000 more to be trained to help in community’ (February 15, 2024) The Straits Times. Available at: https://www.straitstimes.com/singapore/politics/mental-health-a-national-priority-says-dpm-wong-28000-more-to-be-trained-to-help-in-community
[10] ‘PAP to set up climate action, mental health groups to address issues that ‘cut across’ demographics: PM Wong’ (June 8, 2024) CNA. Available at: https://www.channelnewsasia.com/singapore/peoples-action-party-refreshpap-pm-lawrence-wong-4396251
[11] WorkWell Leaders Membership. Available at: https://www.workwellleaders.org/membership/
[12] More information may be found at: https://www.aia.com.sg/en/about-aia/media-centre/press-releases/2023/aia-singapore-whitecoat-launch-think-well-the-regions-first-insurer-backed-digital-mental-health-solution
[13] WhiteCoat’s Think Well Quarterly Insights Report is a report offering metrics and analysis on Think Well services and its users, examining data up to Q2 2024. The statistics cited in this release compare data from Q1 2023 and Q1 2024.
https://www.aia.com.sg/en/index
https://www.linkedin.com/company/aia-singapore/?originalSubdomain=sg
https://www.facebook.com/Singapore.AIA/
https://www.instagram.com/aiasingapore/?hl=en
Hashtag: #AIASingapore #HolisticWellness #Holistic #MentalHealth #MentalWellness #FinancialWellness #PhysicalWellness #SpiritualWellness #SocialWellness
The issuer is solely responsible for the content of this announcement.
– Published and distributed with permission of Media-Outreach.com.
