Satisfaction and Returns September 24, 2024:
Congratulations to Milford for achieving a remarkable hat-trick across Canstar’s 2024 KiwiSaver Awards. For the fifth year in a row, Milford is the winner of two of Canstar’s top KiwiSaver awards:
However, this year, these two accolades, which are awarded by our expert financial research team, sit alongside another win for Milford: Canstar’s Most Satisfied Customers Award | KiwiSaver, which is based on consumer feedback from over 3000 KiwiSaver members.
In awarding Milford top honours across all three award categories, our research team noted that Milford’s KiwiSaver fund returns are consistently among the highest over the 5-year observation period used in our methodology. And, in addition, Milford delivers high levels of support, both online and through its app, and a wide range of investment options to customers. It’s this investor-driven focus and excellent customer service that has earned Milford its Most Satisfied Customers Award.
Tom Slee, Canstar Group Manager – Wealth, Health & New Zealand says, “KiwiSaver isn’t just about retirement; from the start of their working lives, Kiwis should take an active interest in their KiwiSaver providers, schemes and investments, to ensure they’re setting themselves up for a secure financial future.
“And thanks to Milford’s great returns, tools and advice, it’s not difficult to make informed decisions about your KiwiSaver, and to ensure that you’re achieving market-leading returns on your investments.”
Murray Harris, Head of KiwiSaver and Distribution at Milford says, “Everyone at Milford is so excited on behalf of our KiwiSaver members to have scooped the pools this year with Canstar’s awards, winning all three.
“But we are particularly pleased to have been awarded the Most Satisfied Customers Award, because this is our KiwiSaver members saying they’re very happy with the great returns and excellent service the Milford team provides. And, of course, we’ll be continuing to work hard to retain the trust and confidence of our members into the future.”
Outstanding Value KiwiSaver Scheme Award Winner: Fisher Funds
KiwiSaver Provider of the Year
Outstanding Value KiwiSaver Scheme
Fisher Funds is also celebrating an unbroken run of Canstar KiwiSaver Award wins. Its Fisher Funds KiwiSaver Plan
- has won our Outstanding Value KiwiSaver Scheme Award for five years in a row, and its Fisher Funds TWO
- KiwiSaver Scheme for three consecutive years. The award celebrates KiwiSaver schemes that deliver outstanding
- value, features and performance across balanced, conservative and growth profiles.
Nilesh Mistry, Chief Client Officer at Fisher Funds, says, “Our focus at Fisher Funds is on delivering relentlessly for our clients in terms of their investments, and the services we provide. We know our clients have ambitions for both home ownership and retirement, and KiwiSaver is integral to achieving these goals. To have the value we provide acknowledged for the third and fifth year in a row for two of our KiwiSaver schemes is a real source of pride for the whole team.”
Canstar’s KiwiSaver Awards
Canstar’s research team assesses the winner of its Provider of the Year Award
Scheme Awards using a bespoke rating methodology, covering 20 providers, 23 schemes and 141 funds. The Most
Satisfied Customers Award is based on feedback from 3106 KiwiSaver members across 15 providers.
The full list of Canstar’s 2024 KiwiSaver awards winners: Provider of the Year: Milford
Outstanding Value KiwiSaver Schemes: Fisher Funds KiwiSaver Plan, Fisher Funds TWO KiwiSaver Scheme, Milford KiwiSaver Plan
5-Star Rated Individual Fund Providers: ANZ, BNZ, Booster, Fisher Funds, Milford, Nikko AM
Canstar’s KiwiSaver awards are designed to help consumers make more informed financial choices and sit alongside Canstar’s other awards, covering banking, insurance and KiwiSaver products. Click here for more information on all our award winners: