CBA offers free financial education seminars – More than half to focus on educating customers about fraud and scams.
Depending on their goal, customers can choose from a variety of topics, including Staying Safe Online, Looking to Buy Property and Financial Wellbeing for Women.
The one-hour sessions take place in branches and are designed to provide customers and businesses with the tools and resources they need to navigate their financial future with confidence.
Jocelyn Espie is one of more than 430 CommBank branch managers who have been specially trained to present the financial wellbeing seminars and help educate their local communities.
“Our free financial wellbeing seminars give CBA customers a great opportunity to learn from our experience, in a way that is tailored to their goals,” Ms Espie said.
“The content is easy to understand, and customers can leave with a better understanding of how to increase their financial awareness, make better financial decisions and improve their financial wellbeing.”
With scams prevalent across Australia, more than 500 of the free seminars will focus on educating customers around how to identify potential scams and avoid falling victim to them.
“While CBA invests around $750 million a year to protect customers from fraud, scams, financial and cyber crime, the best thing you can do is invest time – learning about the latest scams, how to spot them and how to keep yourself safe,” Ms Espie said.
With around 10 different topics on offer, the free seminars will take place at CommBank branches across Australia, including over 200 locations outside of a capital city.
Executive General Manager Customer Service Network Mark Jones added: “As part of our commitment to keep all regional branches open until at least the end of 2026, we committed to refining how we better support our customers in regional Australia.
“With the largest branch network of any bank, we continue to invest in our financial wellbeing seminars to ensure they are available across Australia, to help our customers bank safer and savvier.
“As small to medium businesses make up 97 per cent of Australian businesses, we have also expanded our suite of topics to include seminars for small business owners on cyber security and growing their operations.
“Our seminars are a wonderful opportunity for our people to connect with customers and provide face-to-face support, outside their everyday banking needs,” Mr Jones said.
To find an upcoming seminar, visit the CommBank website: https://cbaevents.cba.com.au/ehome/100188010
Some of the most popular seminars include:
- Staying Safe Online: Customers will learn how to bank safely online and how to protect themselves from falling victim to fraud and scams.
- Financial Wellbeing for Women: Customers will learn about the unique financial challenges that women experience and how to overcome them. They will also get tools, information and practical tips to help them build financial independence.
- Looking to Buy Property: Whether customers are buying their first property, upgrading to their dream home or looking to invest, this seminar provides tools and support to get started.
- Mastering Your Money: Practical tips to help customers better engage with their finances, build greater financial independence and wellbeing.
- Online Banking NetBank: Customers will learn how to take advantage of NetBank and the CommBank app.
- Achieve More in Business with CommBank:Customers will be provided with insights and tools to help them run their business.
- Cybersecurity for Small Business: Customer will learn simple ways to protect against cyber-attacks and about the latest recommendations from the Australian Cyber Security Centre.
- Setting up for Success in Australia: Tools and tips for customers who have recently moved to Australia to help them set themselves up for success.
