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Source: Auckland Council

We have confirmed the process for disputing decisions, to help property owners who want to dispute certain elements of the categorisation and buyout process.

Property owners can dispute:

  • the property category they are given
  • the market valuation (as at 26 January 2023) to be used in the buy-out offer.

When a dispute is raised, we will first complete an internal review about the decision. The process provides the option to seek a further external review if a property owner is still unhappy with the outcome.

We will provide full details about how to raise a dispute as part of the information we give to property owners when confirming their category.