Snap Send Solve
Finally, I wanted to talk a bit about our Snap Send Solve app. This is a really handy tool the public can use to report issues, such as pollution events like illegal dumping on riverbeds – which is one of the many reports we get. Environment Canterbury receives around 5,000 reports each year relating to environmental incidents that pose potential threats to the quality of air, land, or water. We rely on information from the public, which can be submitted via phone, email, or by using the app.
We triage incidents as they come in. Urgent incidents involving contaminants in waterways should be notified to us immediately by calling us on 0800 765 588 (24 hours). Non-urgent incidents should be reported through the app, which uses your phone’s location to provide an accurate address. The app allows you to include photos and provide a detailed description of the incident to help us identify and investigate it. The app ensures the incident is sent to the appropriate council to investigate the issue.
If you don’t already have it, download the Snap Send Solve app and remember to report environmental incidents as soon as you see them.
Talk again soon. I’ll be back with another column in December (yikes, the year really is going that fast)!
Take care,
Marco.