In the ever-evolving landscape of assessment and quality assurance, the second quarter of 2023 saw a significant breakthrough in the form of a provider portal from Waihanga Ara Rau, the Workforce Development Council for Construction and Infrastructure, called Aka Pārongo.
This platform has transformed how their assurance team calls for assessment samples for moderation, offering providers autonomy and convenience in the submission process.
Streamlining assessment sample submission
The traditional process of submitting assessment samples for moderation manually was time-consuming. The development of the provider portal has transformed a cumbersome process into a seamless and efficient experience.
Providers can upload assessment samples of any size and file type directly into the portal’s dedicated samples area for each unit standard. This digital platform ends the constraints of physical documentation and allows providers to send a comprehensive range of samples easily.
Assurance team review and collaboration
Once assessment samples are uploaded through the provider portal, the assurance team manages the moderation of the documents. Should further evidence be required or clarification needed, their assurance team can quickly contact providers to request further evidence entered through the portal, fostering a streamlined and collaborative communication channel.
This is only the beginning of the journey for Aka Pārongo. More assurance processes will become part of the platform as it continues to grow and improve how we work with providers.
Embracing feedback and continuous improvement
As the provider portal for assessment sample submission is a new approach, feedback plays a vital role in refining the process further. This transformative initiative’s team welcomes suggestions, concerns, or user recommendations.
