Source: University of Otago
A new University of Otago-led study has revealed men and women experience change while travelling in similar ways.
Consumers are increasingly seeking activities that help them achieve new levels of enrichment and since the lift of COVID‑19 travel restrictions, they are more conscious of the value they want to gain from their holidays.
The study, published in the international journal Tourism Recreation Research, examines male and female travellers’ subjective travel experiences and identifies nine types of tourist transformation, a process people undergo when they experience change during a trip.
Dr Jessica Mei Pung.
Lead author Dr Jessica Mei Pung, of the Department of Marketing, says of the types identified, there was a significant difference between men and women’s experiences in just two – reflection and transformative learning outcomes.
“Female travellers have a greater engagement in consciousness and self-examination compared with males,” Dr Pung says.
“Secondly, female travellers show a greater achievement of self-efficacy as a result of facing challenges and solving problems during their trips.
“Holiday experiences are an opportunity for female travellers to reflect more on their personal relationships, while males might have a less reflective approach to change and be more oriented towards mastering a specific activity.”
The study provides useful knowledge for the design of transformative tourism products and services. Research comparing female tourists’ transformations with males’ is limited and is reflected in the tourism experiences on offer.
For women, there are getaway packages and wellbeing retreats, while men are targeted with more general offerings, especially within sports tourism.
“There is an untapped market for transformative trips that are not necessarily portrayed as feminine or masculine but that can deliver different types of experiences and benefits. As a result, tourism operators need to rethink how they communicate the offering to their male customers as effectively as they do to their female customers.”
Interestingly, the study, which surveyed 514 people, reveals men and women experience the other seven types of tourist transformation in similar ways.
“For example, there are no differences in how they experience the distance from their everyday lives, or in their levels of immersion in nature and in the social dynamics of the holiday activities.
“Independence, freedom and self-confidence are equally perceived by both sets of respondents, showing that feelings of empowerment do not represent an outcome exclusive to women travellers.”
Publication details
Tourist transformation: an empirical analysis of female and male experiencesJessica Mei Pung, Catheryn Khoo, Giacomo Del Chiappa & Craig LeeTourism Recreation Research
For more information, contact:
Dr Jessica Mei PungTeaching Fellow and Assistant Research FellowDepartment of MarketingOtago Business SchoolUniversity of OtagoEmail jessica.meipung@otago.ac.nz
Jessica WilsonAdviser Media EngagementUniversity of OtagoMob +64 21 279 5016Email jessica.wilson@otago.ac.nz
